sales@bapower.com.cn

+86-592-5535896

Professional Generator Supplier

Technical Support

The Product Quality And After-Sale Service Guaranty


1. Product Quality Pledge


BA industrial power generators monitoring control of BA products is according to ISO9001system standard. The technical warranty stipulates the product performance, the design, the manufacture and the material quality are in accordance. We provides warranty for one year or 1000hrs running time whichever comes first when the genset leaves the factory, and conformity with the instructions and conditions stated in the user manual for the installation, equipment calibration, operation and maintenance. and we will take charge of the generating set because the insufficiency of main performance index caused by manufacture quality, the failed part damage. and also we supply lifelong service.


The warranty doesn't cover the normal wear and tear of parts of the generating set. We won't be responsible for cases of negligence and poor maintenance, overload, improper operation, diesel, oil, cooling water not conform to the stipulated standard, poor foundation structure, improper installation, damages caused by chemical or electrochemical corrosion or electrical influence, and any other cases caused by non-manufacture factors.

2. Technical Service Pledge


For high quality brand, service must be of top priority! Our Company will advise about the correct installation of the generating set, provide an debugging and training to the operating crew of the generating set. To ensure that the end-user's electric power project as scheduled puts into operation, and safe completion of the electricity generation task, our company solemnly pledge:

To provide the most comprehensive explanation of the technical documentations.

To assist the end-user to develop a comprehensive operation procedure and principles, achieve a safe working environment, make timely maintenance schedule, eliminate any possible production hazard, establish standard spare parts management system.


The end-user can send their technicians to our Company for training and understudy, in order to throughly understand the operating principles and maintenance of the generating set.

We pledge that the supply of spare parts are in time and correct, the spare part quality is consistent with the generating set. And we will delivery spare parts timely to meet the end-user urgent requirement. 



Xiamen BIAO Power Technology Co., Ltd.
Tel: 0086-592-5535896
Fax: 0086-592-5924264
Mob: 0086-13906008114 ( WhatsApp,viber,We chat )
Skype: nancy19830320

E-Mail: sales@bapower.com.cn

Office Add: 18A, Building B Haifu Center, No.599 Sishui Road, Huli District, Xiamen, China

Factory Add: Binyinu Industry Park, Neicuo Town, Xiang'an Dist, Xiamen, China

 
If you have questions or suggestions,please leave us a message,we will reply you as soon as we can!